Your monitoring professionals can aid in streamlining an emergency
An alarm may be troubling when they trigger -- especially if they go off while you’re sleeping. But if you installed a monitored alarm system, you only have to think about one action: getting your family to a safe place.
That's because your monitoring team also reacts to your activated sensors. In a few seconds, they will call you to make sure you and your family are safe and help assess the scene. Then, they will get emergency services and send them to you. Vivint’s monitoring agents can even help walk you through your emergency if you need to know the next step.
Monitoring guards more than your security alarms
Your Austin monitored alarm system covers more than an break-in. Your home security system might react to fire, carbon monoxide, or floods with the proper devices. By installing a monitored fire alarm or CO detector, you can get emergency responders to respond regardless of if you're home or traveling. Your monitoring team can even respond to health-related emergencies -- like pains in the chest or a sudden fall -- with a monitored medical pendant.
Emergency services come faster with a monitored alarm system
Vivint’s monitoring team will respond any activated alarm within seconds. They'll first reach you to ensure that you're safe and then will organize emergency personnel on your behalf. This streamlined process is much quicker than contacting the authorities yourself after you gathered your family members and moved to safety. Seconds in emergency situations, and Vivint makes sure you get assistance fast!
Monitoring is vigilant of your home round-the-clock
Unfortunately, a blaring alarm sound doesn’t matter much when you’re gone. However, your Vivint monitoring team stays on alert 24/7. They'll answer to any alert that you can't and will also keep you in-the-know every part of the process. It’s easier when you're at work and can hurry home after seeing a notification, but it's vital when you're traveling and simply cannot make it back to take care of the situation.