Vivint Authorized Retailer Austin
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Austin & Surrounding Areas

How does home monitoring work in Austin?

December 19, 2022
Smartphone access to a home security system.

After much consideration, you’ve reached the decision that a home security system is the best way to improve your property’s defense. You even appreciate the idea of a smart home to bring additional convenience and energy savings to your daily routine. But are you still debating the necessity of home monitoring?

Take a little time to see how home monitoring works in [[targelocation]] and why this additional layer of protection is indispensable to your security.

Learn how Austin home monitoring works

When you select professional home monitoring from leading authorities such as Vivint, you are linked to trained home security experts day and night. Even though they are always there when you need them, that doesn’t mean they are exceedingly invasive. You won’t find them watching your home or inspecting your camera footage. Rather, they go to work the second an emergency occurs. Here’s how:

  • At the moment one of your components is triggered -- whether it’s a camera or smoke detector -- your Vivint Smart Hub™ is signaled instantly.

  • Your Vivint Smart Hub then relays the notification automatically to your monitoring professionals.

  • A Vivint monitoring agent will then communicate with you to verify the situation and ensure your safety.

  • When the monitoring specialist is unable to reach you, they will automatically contact emergency assistance.

  • Your team is there to help you through the emergency and will function as the main point of contact with local responders if you are not at home.

Basically, you can equate monitoring to having your very own security staff linked to your security components. This is more than simply a sense of peace as you have real-life specialists to assist you through your emergency.


Protecting your property, even when you’re not there

Having 24/7 support poised and ready to help with an emergency is nice when you’re home as you’ll be occupied ensuring loved ones are out of danger. It’s even more essential when something takes place while you’re at work or traveling. Imagine your fire alarm beeping or a glass break sensor setting off your alarm when you’re on a trip. What happens when no one is there to notice the warning of the loud siren? When you incorporate 24-hour monitoring, your place is always guarded, no matter if you’re home or not.

Your Vivint Smart Hub is vital in Austin home monitoring

You might visualize your Vivint Smart Hub as the heart of your home security system. All signals and communications pass through this vital, central command center. On top of being your bridge to monitoring professionals, the smart hub provides these added benefits:

  • Emergency button to reach your Vivint home monitoring agents
  • 2-way audio feature giving you the chance to speak right to your monitoring staff
  • You have the ability to call for assistance with any type of issue, including medical matters

If you’re not able to locate your mobile device when a crisis strikes, you can still communicate with your monitoring agents directly through your central hub.

Get home monitoring with your fully connected Austin security system

Leave it to the experts at Vivint and order a fully integrated Austin smart home with the 24-hour monitoring, smoke and CO detectors, and entryway sensors you need. We understand the significance of monitoring which is the reason why it is included with our core packages. If you want to boost your home’s protection, dial (512) 229-9684 or submit the form below to start.